Why schedule a consult with a Private Private lactation consultant when I can see a lactation consultant for “free” in Regina?

This is a question the Pasqua South Medical Centre office staff often get asked when they make the recommendation to book an appointment with me. I am going to try and answer that question for you, and them.  The centre staff may actually not know all the benefits of seeing me either. I am "new" to their space, they are getting used to me and gathering experience. They can see the improvements mom and babies are having, but they really do not know much about my services vs the free services. I bet it is safe to say that most people don't know the differences. 

I am going to highlight a few. If you think of others that could be added, by all means leave a comment and I will add them in! 

1) We, the client and myself,  have a mutually agreed upon, prescheduled time. Free clinics often have you come in, take a number & sit and wait for your turn. They won’t likely know how many moms are going to show up, meaning mothers & babies (maybe fathers and other children,, too) could wait for quite some time and then be feeling rushed. They see all the other moms & babies waiting for their turns. At the centre we have a scheduled time, hopefully to your convenience and we allow enough time to avoid feeling rushed. Home visits provide a scheduled time AND the privacy and convenience of your own home. 

2) I simply have more availability and flexibility. Not only is the timing better but you get more options as to when. Again, free clinics might only happen once a week. What happens if your struggles start on the evening the free clinic was being held and you missed it? Or sometimes you may benefit from two appointments only 2 or 3 days apart. A week can seem like an eternity when you are struggling.  

3) I am an Internationally Board Certified Lactation Consultant  (IBCLC). Not all the staff at the free clinics may be an IBCLC. The free clinics are staffed by Public Health Nurses (PHN's). Some PHN’s are IBCLC’s but not all are. I am an IBCLC dedicated solely to breastfeeding, with 10 years of experience helping moms and babies, 5 years as an IBCLC. (By the way, if you use the free clinic, don't hesitate to ask if the person helping you is an IBCLC. If you really wanted to, you could consult the IBCLC directory.)

4) Education is a high priority to me. I mean MY education and I mean YOUR education. I have attended, and continue to attend, a wide variety of additional & extended trainings and conferences. I have a strong ethical background to practice evidence based lactation “science”. I also want to give you enough information about what is going on with you and will answer all the questions you have. We book enough time to be able to do this. 

5) In all my years of experience I have had access to ranges of breastfeeding from normal to extreme difficulties. My initial exposure to breastfeeding help was a peer-to-peer support group where our scope of practice was to help mothers by providing emotional support & information within “normal” breastfeeding. I got to know normal really well and be introduced to some not so "normal".  I was super curious about those not-so-normal cases and pursued my IBCLC. Now I have much more training with the outliers of normal. I am also able to follow my own client cases much more closely to monitor outcomes and refine the plans along the way. This gives me the advantage to know whether the information and care plans I am sharing with clients really work. Often in a free/public setting you will be exposed to different staff member every visit and they do not have that same luxury. They might tell all the moms to do the same “thing” thinking it is best practice and not realize that is not useful for moms to do and they are not getting the desired outcome. 

6) I have direct access to centre physicians if something is outside my scope of practice or comfort zone and we want or need a physician involved on some level. This is especially useful for further diagnostic testing or prescriptions we might want to consider. We have developed some great protocols together and collaboration like this is unique, yet so beneficial and much more efficient for resolutions of concerns. 

7) It is my standard practice to do a through history of mother and baby. We need to make sure that we have all aspects and contributing factors considered when we are determining why there might be struggles. There are more factors to lactation than most people are aware of. I go much further beyond getting a better latch and a better position. We make sure to look at the situation from a few lenses. We pull out the puzzle pieces that might be problematic and piece by piece get the whole puzzle fitting together into a nice picture. 

You should hopefully be able to see what we are offering is completely different from what is being offered for free.  You can count on focused, one-on-one care with a plan to approach the issues that brought you to me. You have the opportunity for follow up with the same person you saw originally and someone that can dialogue or report back to your physician and other care providers. I can help you address the specific concerns you have and reassure you what is the normal course of breastfeeding and give you my expertise with the more challenging aspects, with references and resources from the latest research. I can also make referrals and recommendations easily to a variety of other health care practitioners who may be of value to your specific concerns. 

I look forward to seeing all of you and your darling little ones. Please feel free to book an appointment at your convenience.